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Letters from our Customers

Fran E. - Anaheim

I called this company just from the internet, which I never do, but I was desperate because we had an old Velux sky light that we were trying to fix and we kept getting the wrong parts from Velux. He told us they didn’t make the parts anymore and he was right, but Velux never told us that. I had them come out and give us an estimate for 2 skylights and then I asked him to replace the old solar tubes that we had in our house for almost 20 years. The difference is incredible. Honest, every time I walk in the house, I try to turn off the lights in the bathrooms, and it has almost been 3 months. Very professional to work with and gives you a realistic & accurate date for completion. We were getting new carpet and I wanted to wait for the skylights to be finished, but they cleaned up everything and cover up with plastic. After they finished it looked so great that I called them back to install another 3 and now he is giving us an estimate on our business building. Thank you Jack.

Joseph C. - Lakewood

Thank you, both to you and your company for completing our skylight replacement. The crew was friendly, timely and extremely competent. What more could you ask for?

One last request though, do you have any manuals/information on the workings of the remote for these solar powered skylights? The crew gave me all they had but the literature is lacking in details concerning programming and options. I would greatly appreciate it of you could point me in the direction to finding this information.

Again, great job and thank you!

Mark A. and Paul P. - Irvine

On time and work was performed as described in contract. I am very happy with the job! I highly recommend this company for anyone interested in installing a skylight!!

Walter M. - Culver City

Replacement of my existing double hexagon shaped skylight has lighten up my residence to the sky above. This custom instillation required craftsmanship by specialists, as well as coordination by everyone from initial contact to completion. I highly recommend their skylight expertise and workmanship based my personal experience of a job that exceeded my critical expectations. Owner, Jack Randall, supervisor Victor and crew were a pleasure to collaborate my vision in maintaining the integrity of the existing architecture – 12 ft. spaced wood beams – enhancing the view, while insulating the home from temperature/weather changes and the detrimental sun’s ultra-violet rays. Thanks to the conscientious efforts of the staff at “Lighten Up Skylight” for an exceptional instillation.

Becky T. - La Canada Flintridge

Very pleased with this company – from the initial site visit through the clean-up when the job was completed. Prompt, courteous, knowledgeable, professional. I would use and recommend again.

Jeff P. - Los Angeles

I had a skylight installed in my living room by Lighten Up back in 2004. I have nothing but praise for these guys. The consultation and recommendations they provided were right on, they didn’t up-sell me on anything, and the job was done super-fast and clean. A few months later, I noticed a little puckering where the drywall screws were drilled in the new shaft, and called them up. They sent a guy out to patch and repaint those spots right away, at no additional charge, explaining that this sometimes happens as things settle in. This, on top of the fact that their overall price was excellent to begin with. They’re just a classy organization. Lastly: The skylight has performed flawlessly for 7 years now, with not a drop of rain ever seen in the house. I realize I must sound like a shill…I assure you, I’m not. But I just saw their ad in a local circular, and was glad to see they’re still going strong. I only saw a couple of yelp reviews, so I thought I’d add mine.

Amy B. - Fullerton

I just had energy efficient glass put in my existing skylight, and generally updated the appearance of the light well (took out the old pulley shade, refinished the texture, took off molding, etc). I agree with the other review, this was a drama-free experience. The crew was professional, made sure the furniture was covered and swept up before they left. If you need skylight work done, call these guys, you won’t regret it.

Juan Y. - Irvine

Had them replace two huge 20 year old acrylic skylights with energy efficient double glass skylights. The whole process from inspection and measurement to installation was very smooth. The crew that did the work were knowledgeable and very good at keeping everything clean. I would definitively recommend their work and product.

Mark A. - Rancho Palos Verdes

This was the third time we have used Lighten Up. The work, as was the previous two times, excellent. This is a very professional and reliable company that puts out high quality work. If you are considering a skylight, you do not need to look any further than Lighten Up.

Madonna S. - Irvine

As an owner and manager of multiple rental properties, I had previously referred to window replacement companies and roofers to repair skylights. That was a mistake. I ended up spending money for repairs that did not last. I learned, the hard way, to call a skylight specialist for skylight repairs. I hired Jack Randall and his crew to repair a couple small skylights that were leaking at a rental property. When the skylights at my own home started leaking, I again called Jack. He quickly pinpointed the problems and proposed a solution. I have one room size skylight (10 window panes) which was installed 21 years ago and leaked badly. Some of the window seals were broke and the windows had fogged and cracked. Jack proposed replacing all the glass windows with a highly efficient glass that filters out heat and UVs. It was a compelling option, but I did not think I could afford it. To my surprise, the pricing proposal was reasonable.

The repair crew showed up on time, were courteous, clean and efficient . The spent a considerable part of the day sealing and reconstructing the large skylight to ensure me many future years of (drip free) enjoyment. At the same time they repaired several other skylight and roofing issues that were identified. I highly recommend Jack Randall and Lighten Up Skylight.

Vera M. - Laguna Beach

Our overhang was in desperate need of repair and after obtaining 3 proposals, we knew we were in trouble as none of these 3 firms gave us any assurance or warranty that after they finished the job, our situation would improve – one firm even said it probably would get worse! We were fortunate enough to connect with Lighten Up Skylight and from the very first meeting with Jack Randall, we knew we were in good hands. They did a great job before, during and after the project – we never dreamed our new skylight would look and be so great. They came when they said they would, they did exactly what they promised and we agreed on and they delivered on every word, even with the heavy downpour of rain we had at the start of the project. This is a firm that is highly professional, honest and with integrity – it is no wonder they have been in this business for 30+ years. In today’s crazy world, where everyone promises all and delivers very little, Lighten Up Skylight is a breath of fresh air. We could not recommend them more highly.

David S. - San Diego

Jack and his crew are true professionals and extremely attentive to details. They showed great respect for our home as they worked both inside and outside. The finished skylights look better than the original and already have drawn praise from our visitors. We look forward to the heat of next summer to get the true benefits of the new glass.

Thanks to Jack and Victor for a great job.

Richard G. - Los Angeles

Lighten Up Skylight are great to work with. First, Chip Gilbert arrived when he said he would to give me an estimate. That may not sound like much, but how often have you waited all afternoon for someone? I got two quotes to replace an existing 5-unit pyramid shaped acrylic skylight. Lighten Up was not the low bid. I called to discuss the difference and Chip went over what they proposed, and guessed (correctly) what the other contractor was proposing. I decided to go with Lighten Up and am very glad I did. Installation was delayed because a couple of panes of glass arrived broken. They called me to let me know! Then, we set a date for installation. The crew arrived on time! They worked diligently to accommodate my schedule and finished the installation by mid-afternoon. The work is impeccable — that’s the only word. Everyone on the crew was friendly, and when they left their was no mess left behind. It just doesn’t get better than that. If you are looking for quality workmanship, this is your place to go.

Vera M. - Laguna Beach

Our overhang was in desperate need of repair and after obtaining 3 proposals, we knew we were in trouble as none of these 3 firms gave us any assurance or warranty that after they finished the job, our situation would improve – one firm even said it probably would get worse!

We were fortunate enough to connect with Lighten Up Skylight and from the very first meeting with Jack Randall, we knew we were in good hands.  They did a great job before, during and after the project – we never dreamed our new skylight would look and be so great.  They came when they said they would, they did exactly what they promised and we agreed on and they delivered on every word, even with the heavy downpour of rain we had at the start of the project.

This is a firm that is highly professional, honest and with integrity – it is no wonder they have been in this business for 30+ years.  In today’s crazy world, where everyone promises all and delivers very little, Lighten Up Skylight is a breath of fresh air.  We could not recommend them more highly

David S. - San Diego

Jack and his crew are true professionals and extremely attentive to details. They showed great respect for our home as they worked both inside and outside. The finished skylights look better than the original and already have drawn praise from our visitors. We look forward to the heat of next summer to get the true benefits of the new glass. Thanks to Jack and Victor for a great job.

M. S. - Irvine, CA

As an owner and manager of multiple rental properties, I had previously referred to window replacement companies and roofers to repair skylights.  That was a mistake.  I ended up spending money for repairs that did not last.  I learned, the hard way, to call a skylight specialist for skylight repairs.
I hired Jack Randall and his crew to repair a couple small skylights that were leaking at a rental property.  When the skylights at my own home started leaking, I again called Jack.  He quickly pinpointed the problems and proposed a solution.

I have one room size skylight (10 window panes) which was installed 21 years ago and leaked badly.  Some of the window seals were broke and the windows had fogged and cracked.  Jack proposed replacing all the glass windows with a highly effecient glass that filters out heat and UVs.  It was a compelling option, but I did not think I could afford it.  To my surprise, the pricing proposal was reasonable.

The repair crew showed up on time, were courteous, clean and efficient .  The spent a considerable part of the day sealing and reconstructing the large skylight to ensure me many future years of (drip free) enjoyment. At the same time they repaired several other skylight and roofing issues that were identified.

I highly recommend Jack Randall and Lighten Up Skylight.

Juan Y. - Irvine, CA

Had them replace two huge 20 year old acrylic skylights with energy efficient double glass skylights. The whole process from inspection and measurement to installation was very smooth. The crew that did the work were knowledgeable and very good at keeping everything clean. I would definitively recommend their work and product.

Amy B. - Fullerton, CA

I just had energy efficient glass put in my existing skylight, and generally updated the appearance of the light well  (took out the old pulley shade, refinished the texture, took off molding, etc).  I agree with the other review, this was a drama-free experience.  The crew was professional, made sure the furniture was covered and swept up before they left.  If you need skylight work done, call these guys, you won’t regret it.

Jeff P. - Los Angeles, CA

I had a skylight installed in my living room by Lighten Up back in 2004.  I have nothing but praise for these guys.  The consultation and recommendations they provided were right on, they didn’t upsell me on anything, and the job was done super-fast and clean.  A few months later, I noticed a little puckering where the drywall screws were drilled in the new shaft, and called them up.  They sent a guy out to patch and repaint those spots right away, at no additional charge, explaining that this sometimes happens as things settle in.  This, on top of the fact that their overall price was excellent to begin with.  They’re just a classy organization.

Lastly:  The skylight has performed flawlessly for 7 years now, with not a drop of rain ever seen in the house.

I realize I must sound like a shill…I assure you, I’m not.  But I just saw their ad in a local circular, and was glad to see they’re still going strong.  I only saw a couple of yelp reviews, so I thought I’d add mine.

Becki T. - La Canada Flintridge, CA

Very pleased with this company – from the initial site visit through the clean-up when the job was completed.  Prompt, courteous, knowledgeable, professional.  I would use and recommend again.

Walter M. - Culver City, CA

Replacement of my existing double hexagon shaped skylight has lighten up my residence to the sky above. This custom instillation required craftsmanship by specialists, as well as coordination by everyone from initial contact  to completion. I highly recommend their skylight expertise and workmanship based my personal experience of a job that exceeded my critical expectations. Owner, Jack Randall, supervisor Victor and crew were a pleasure to collaborate my vision in maintaining the integrity of the existing architecture – 12 ft. spaced wood beams – enhancing the view, while insulating the home from temperature/weather changes and the detrimental sun’s ultra-violet rays. Thanks to the conscientious efforts of the staff at “Lighten Up Skylight” for an exceptional instillation.

Mark A. - Rancho Palos Verdes, CA

This was the third time we have used Lighten Up.  The work, as was the previous two times, excellent.  This is a very professional and reliable company that puts out high quality work.  If you are considering a skylight, you do not need to look any further than Lighten Up.

Paul P. - Irvine, CA

On time and work was performed as described in contract.  I am very happy with the job!  I highly recommend this company for anyone interested in installing a skylight!!